Frequently Asked Questions
Shipping & Delivery
Where does Alaskan King Sleep ship?
Alaskan King Sleep ships our mattresses FREE anywhere in the 48 contiguous U.S. states.
How much does shipping cost?
Alaskan King Sleep mattresses ship FREE via FedEx.
Do Alaskan King Sleep mattresses ship in a box?
Yes, the Luxe Alaskan King Mattress ships FREE via FedEx in three separate shipments. See each parcel's contents, weight, and dimensions below.
Box 1
Contents: Two mattress core quadrants
Weight: 92 lb
Dimensions: 15” x 15” x 59”
Box 3
Contents: Two mattress core quadrants
Weight: 92 lb
Dimensions: 15” x 15” x 59”
Box 3
Contents: One foam topper and one mattress shell
Weight: 95 lb
Dimensions: 15” x 15” x 59”
When will my order arrive? Will all three mattress parcels arrive on the same day?
Alaskan King Sleep mattresses are made to order, and we do our best to fulfill and ship orders promptly. After completing your purchase, you’ll receive an email with the estimated production and shipping timeline.
While all three mattress parcels will leave our facility at the same time, we cannot guarantee they’ll arrive together. You’ll receive a FedEx shipping notification and a tracking number to view the status of each parcel. If your complete mattress order does not arrive on the same day, your 120-night sleep trial will begin on the delivery date of the last parcel to arrive.
Can I track my mattress shipment?
Yes, you’ll receive a shipping notification and tracking information from FedEx when your order leaves our Arizona facility. Your Alaskan King Mattress will ship in three parcels, and the tracking number provided will allow you to view the location of each.
Can I specify a delivery date?
Unfortunately, we are not able to specify exact delivery dates through FedEx. However, once you've placed your order, you can use FedEx.com to manage deliveries. After receiving your shipping confirmation email, go to FedEx.com and select "Manage Your Delivery" under the "Tracking" menu. It is free and easy to set up FedEx Delivery Manager. This tool will allow you to redirect packages to a location for pickup, put a temporary hold on packages for up to 14 days, sign up for tracking alerts, or leave specific delivery instructions for your driver.